Monday, August 20, 2012

Do You Keep Repeating Ineffective Management Behaviours?


This blog post by Kevin Herring kicks off by referencing the popular definition of insanity often credited to Einstein – that doing the same thing over and over again and expecting a different result is the definition of insanity. (If I’m going to write a blog called ‘The Brain-Based Boss’, it’s only fair that I entertain some metaphors and allegories on mental illness.)

Kevin supplies a great case study from his work with one manager and one high-potential / under-achieving employee. Years of repeated and ineffective ‘pep talks’ took place. They did the same thing over and over again and expected a different result. The boss chose to break the cycle and got a different (and better) result. If you want the details of the happy ending, go read Kevin’s post.

Maybe it’s a potentially great quote or maybe it’s something wise I actually thought of myself but I find myself saying sometimes that the two best times to change how things are done is when things are going badly and when things are going great. I am not a big fan of the ‘if things aint broke, don’t try and fix ‘em’ school of thinking. The rate of change and the level of interdependence are such these days that to expect the external marketplace to keep on some hopeful status quo path is pretty unrealistic. Change when you choose to before you have to change when you’re forced to.

Kevin calls it a ‘conversation inventory’ – a deliberate, proactive and scheduled effort to catch yourself falling into these tickbox patterns of management behaviour, repeated cycles of failed attempts to influence the behaviour of others.

Worth a go. Be crazy not to.

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